F A Q

Your questions answered here.......

Shipping

Do you ship overseas?

Yes, we ship worldwide. UK orders over £50 qualify for free
shipping. International shipping rates are calculated at checkout, and any
customs or import fees may apply depending on your country’s regulations.

How long will it take to get my order?

  • UK:
    1–3 working days (Royal Mail)
  • Europe:
    5–14 working days
  • Rest
    of the world:
    7–21 working days

You’ll receive tracking details as soon as your order’s on
the way.

Lost orders

If you think your order may be lost, please contact the
courier directly and provide your tracking number. You can find your tracking
number in your shipping confirmation email - check your spam or junk folder if
you can’t see it.

If you’re still unable to locate your parcel after speaking
with the courier, get in touch with us and we’ll help resolve it.

Others

Returns

Returns Policy

You can return or exchange items within 28 days of receiving your order.
Items must be unused, in their original condition.

How to Return

Email us at hello@minikickssupply.co.uk within 14 days of
receiving your order with your order number and reason for return. We’ll guide
you through the process.

Return Shipping

Customers are responsible for return postage unless we’ve made a mistake (e.g.
incorrect or faulty item). We recommend using a tracked service to make sure
your return reaches us safely.

Refunds

Once we receive and check your return, we’ll email you to confirm. Approved
refunds will be processed to your original payment method within a few working
days.

Any questions

You can contact us through our contact page or contact us! We will be happy to assist you.

Bournemouth, UK